Behind the scenes, under your brand.
Arxus Field Services is built to operate as an extension of your business. Your process, your contact, your client — we deliver the field component.
Your client remains your client.
Five steps from scope to evidence.
- Step 01
Partner sends scope
You share site address, required date, scope of work and any client or compliance requirements.
- Step 02
Arxus confirms availability and requirements
We review the scope, confirm capability, flag any constraints and confirm scheduling windows.
- Step 03
Site attendance is scheduled
We coordinate site access, technician allocation and any specialist trades required for the job.
- Step 04
Work is completed under partner instructions
Our team attends and works to your job notes, your contact, your process and your client requirements.
- Step 05
Evidence and completion notes are returned
We return photos, asset notes, serial numbers and job completion evidence through your nominated contact.
What the partner model includes.
The arrangement can be adapted to the partner's process and client expectations. The principle stays the same: the client relationship belongs to the partner.
- White-label attendance
- Partner-branded presentation where agreed
- Uniform requirements by arrangement
- Confidentiality and NDA available
- Client non-solicitation available
- No direct marketing to partner clients
- Escalation through partner contact
- Photos, serial numbers, asset notes and job evidence supplied
Partner questions, answered.
The questions partners most often raise before sending a brief or entering a recurring arrangement.
- 01
Will Arxus Field Services contact our client directly?
Only where agreed for scheduling or site access. We do not market directly to partner clients. Your client remains your client.
- 02
Can you attend under our brand?
White-label attendance, uniform requirements and partner-branded presentation can be arranged where practical.
- 03
Can you sign an NDA or non-solicitation agreement?
Yes. Confidentiality, NDA and client non-solicitation arrangements are available.
- 04
Do you cover regional Victoria?
Yes, by arrangement. Melbourne metro work may be available on shorter notice, while regional jobs are scheduled around scope, travel and technician availability.
- 05
Can you handle cabling and electrical work?
Work requiring registered cabling or licensed electrical work is performed or supervised by appropriately registered or licensed providers where required.
- 06
What evidence do you provide after a job?
Job notes, photos, asset details, serial numbers, before/after records and escalation notes can be provided depending on the scope.